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Email Issues

Email Being Blocked

From time to time mail providers will block our servers from sending email to theirs.  If you believe customer emails are being blocked please contact us so we can verify.  If emails are being blocked, below are some specific ways for each mail providers, you, and your customers can use to get unblocked.

Comcast
We have most of our issues with Comcast.  We recommend that you suggest to your customers to use a different email provider such as GMail or Yahoo Mail. However, if they want to continue to use their Comcast.net email and would like to continue to receive emails, please contact Comcast through one of the methods listed on their help site http://help.comcast.net/content/faq/Six-Ways-to-Get-Help and ask them to allow emails coming from secure.sports-it.com.